Pozi GIS Customer Support You Deserve

Meet Pozi, GIS with a Customer Service Focus

Ensuring customer success is our number one priority. We provide the platform to ensure you can achieve your GIS goals. We always aim to exceed your expectations with not only a great GIS product, but superior customer service and support. You deserve customer support that’s simple, prompt and personalised, and that the person who responds …

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Love your internal GIS? That’s great, Pozi will integrate with it.

Due to Pozi’s simplicity and strong focus on easy user experience, we receive feedback from clients that staff use Pozi for most of their customer service roles instead of their more complex GIS. This is an added benefit you can discover for yourself. We often speak with potential clients looking for a simple map enquiry …

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Using Pozi web map to gather community feedback

Pozi makes gathering community feedback about specific locations a breeze! We recently helped the Rural City of Wangaratta gather community feedback for their Walking and Cycling Strategy and capture residents’ feedback about existing and potential paths within the municipality. Why community feedback was important The Council needed feedback and input to prioritise actions and fully …

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Pozi web map helps Macedon Ranges shape its Biodiversity Strategy

We have previously discussed some creative ways organisations are integrating Pozi as part of customer service and community engagement. But, one of the more exciting and interesting uses for Pozi of late is how our web map helped Macedon Ranges shape its Biodiversity Strategy. To explain, let’s start at the beginning… Macedon Ranges Shire Council …

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How Pozi web map helps your organisation with PR

Finding opportunities to get PR for your organisation can be incredibly difficult. Marketing Communication departments can work on campaigns for months before working on a Press Release to submit to their list of media agencies and outlets. And, even after all this work, there is no guarantee their news story or source quote will be …

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Innovative ways web developers can use GIS data

Traditionally Geographic Information Systems (GIS) have been a hidden resource of data portals used by organisation staff to deliver critical customer service on location based information. But, with the digital age comes digital communication and the need to transparently deliver as much of your knowledge to the community with UX (user experience); this includes your …

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7 ways to increase customer experience with GIS

Your organisation’s GIS (Geographic Information System) provides local information that lets users visualise and interpret data, make critical business decisions and deliver better customer service. But what’s often missed is that your GIS data has great value in public web maps and website widgets to increase customer experience and engagement online. Here are 7 unique …

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Cardinia Shire Council using Pozi GIS for customer service

Cardinia Shire Council contacted Pozi with a specific goal: To deliver a GIS (Geographic Information System) to their customers to access location based information. They already had an internal GIS tool in place for staff, but this information was too complex for customers who needed simple data about their property and area delivered in an …

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